Terms of use

Version dated 23 September 2026. These terms govern the matching and collaboration workflow service with direct settlement. Earlier documents and commitments remain governed by their accepted versions.

Publisher and contact

Séjournée is published by FIZZY APP SASU, 6 place du Président Thomas Woodrow Wilson, 31000 Toulouse, France, registered in Toulouse under number 979 647 369. Contact and reports: hello@sejournee.com.

Service and roles

Séjournée provides creator search, invitations, messaging, project scoping, electronic signatures and delivery tracking. The collaboration agreement is made exclusively between the venue and creator. Tools and templates do not guarantee commercial results or compliance of every transaction in every country.

Séjournée does not collect or hold creator remuneration, guarantee payment, or issue invoices or credit notes on the creator’s behalf for new collaborations. No invoicing mandate or Stripe Connect account is required. No card hold or automatic compensation is provided.

Accounts and declared identity

The service is intended for adults. Creators declare individual or professional status. Venues act professionally and each signatory must be authorised to represent the relevant party. You provide accurate information, secure your access and keep your identity current. Before signing, each party provides its identity and declares it is entitled to conduct the relevant activity. Each party is responsible for its professional, tax, social and invoicing obligations.

Supporting-document review is optional. The badge only indicates that an identity and professional activity were reviewed on a given date. It does not guarantee current tax status, solvency, content quality or performance of a collaboration. Identity changes require a new review before the badge is restored.

Individual collaborations

Creators provide their identity and, if declaring professional status, their business identifier before their first application. Status and identifiers are self-declared, not verified by Séjournée. An individual may complete successive collaborations in exchange for stays or experiences, without monetary remuneration. They have 5 slots for open projects: pending applications and accepted collaborations awaiting approval. Acceptance retains the existing slot; rejection, withdrawal before acceptance, cancellation or content approval releases it. This organisational limit is neither a tax threshold nor a legal exemption.

Both parties accept an agreement specifying the stay, content, deadlines and usage rights. The creator follows the agreed brief and applicable advertising disclosure requirements. They declare that they are entitled to perform the service, remain responsible for their tax and social obligations, including benefits in kind, and update their status when their situation or the law requires it. Inaccurate declarations, abuse or unfulfilled commitments may lead to review and account restrictions. This pathway provides no convertible points, gift cards or automatic financial penalties.

Venue credits and subscription

Venues may purchase a one-time collaboration credit or a monthly or annual subscription. Project publication and anonymised application previews are free. A credit is paid for to unlock full profiles, reserved upon accepting an application and used only when both parties sign the agreement. It remains available without expiry until used; cancellation before signing releases the credit. After signing, it has been used. A refund or payment dispute suspends the affected credit. Credit purchases do not renew automatically.

Creator accounts are free. An available or reserved credit, or an active subscription, unlocks applications for a viewed project. Access to that project remains after credit reservation or use and after subscription expiry, except when the credit used for access is refunded or disputed. Accepting a new application requires an available credit or an active subscription. Subscriptions include unlimited collaborations during the active period, with no additional per-collaboration fee. Price, currency, applicable taxes, billing interval and renewal terms are presented before payment. Registration alone does not create a paid subscription. Séjournée takes no commission on creator remuneration.

The subscription covers the subscribing organisation and its authorised users. It renews at the accepted interval unless cancelled. The organisation owner can view invoices, update payment details and schedule cancellation through subscription management. Cancellation takes effect at the end of the paid period unless mandatory law or another agreement provides otherwise. Started periods are not refunded pro rata unless required by law or agreed in writing. Price changes apply prospectively after notice to the customer.

When a subscription ends or payment remains overdue, new matching activity may be suspended. Existing collaborations and conversations remain accessible, subject to security, data-retention and account-closure rules. The subscription does not promise a particular number of responses or completed collaborations.

Agreement, invoicing and direct settlement

Before signing, the parties agree on the stay, deliverables, brief, deadlines, revisions, any cash remuneration and usage rights. The stay is consideration in kind, even without additional cash. It does not remove legally required documentation or declarations. Each party prepares its own invoices or appropriate documents and determines its applicable taxes.

All payments between venues and creators take place outside Séjournée under their agreement. Receipt confirmation recorded on the platform is the creator’s declaration, not bank verification. Parties may communicate and settle directly; they must not bypass access controls, extract the directory or share subscriptions without authorisation.

Content and usage rights

Your content remains yours. You grant Séjournée a limited, non-exclusive permission to host and display it to operate the service. You hold the necessary permissions for images, people, locations, music and other elements supplied. Illegal, misleading, infringing, harassing or unauthorised content is prohibited.

The collaboration licence specifies uses, media, duration and territory. Previews do not authorise exploitation. Under expressly accepted terms, final files and rights are released upon approval or after both approval and creator confirmation of payment. Séjournée cannot prevent unlawful copying of previews or guarantee recovery of unpaid amounts.

Reports, disputes and liability

Report abuse or unlawful content to hello@sejournee.com with the facts and relevant file. Séjournée may request details, restrict access or remove content after review. Delivery, payment and cancellation disputes are primarily for the parties to resolve; Séjournée may facilitate communication but does not issue judicial decisions or collect penalties.

Séjournée remains responsible for its own legal and contractual obligations. It does not guarantee uninterrupted availability or performance of users’ commitments. These provisions do not exclude any liability that cannot lawfully be excluded.

Data, suspension and closure

The privacy policy describes processing, recipients and your rights. Professional supporting documents are private and accessible only to authorised reviewers. Historical contractual and financial records are retained for the applicable periods. Request account closure through support; this does not remove outstanding obligations or records that must legally be retained.

In cases of fraud, security risks or breach of these terms, Séjournée may proportionately suspend access and notify the holder unless legal or security requirements prevent this. Temporary maintenance may restrict certain functions without changing existing commitments.

Governing law

The service relationship between Séjournée and its customers is governed by French law, subject to applicable mandatory provisions. Parties seek an amicable solution before referring disputes to courts competent under the applicable rules. The venue-creator agreement remains separate. Each new version is dated and does not rewrite signed agreements.